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| Sales Staff Call to Arms |
There are two types of people in the world: Race Horses & Work Horses.
- Work Horses like to DO things. That would be jewelers, bookkeepers, and admin staff.
- Race Horses like to Win or sell. That of course is the sales staff, they want to WIN (make a sale).
Sales staff comes in all sizes, shapes and personalities. Some are shy and some are extremely outgoing. Not matter what your demeanor while you drive to work, once you arrive at the store you’re not behind a counter but ON STAGE ready to perform.
Just like going out to dinner can be considered a form of entertainment, shopping for jewelry should be the same. When you are helping a customer you should leave all troubles that came with you inn the car IN THE CAR. Customers don’t care if you lost your favorite pet from childhood, they expect us to always be upbeat and ready. And ready we must!
Just like any other actor we must show our customer a good time, be polite while all the while being a selling concierge. Wait on them as much as possible and use wonderful words with an award winning smile and attitude.
We want them to feel as good about us as they did about the waiter that served them their $65 steak.
SALES STAFF COAT OF ARMS! CHARGE!
- Will come to work, put on a “pretty face” and be upbeat.
- Will do what’s needed at home to keep from being tired at work. Eat and drink to have good energy.
Read the entire article Here...
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| INDUSTRY NEWS |
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| POLYGON INDUSTRY REPORT |
| In today's global market, business intelligence is vital to your company's success. These reports are just what you need to give you a strong feel for the market. |
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| FEATURED MEMBER |
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| Hi-Tech Precious Metals & Refinery |
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Hi-Tech Precious Metals & Refinery proudly announces the expansion of its Stone Removal and polishing/Sweeps refining facilities. We have doubled our refining capacity and increased our work force to over 40 team members, in order to accommodate the growth and maintain the same level of commitment to our customers all across the United States, said Mr. Amir Jabin, Chief Sales and Marketing officer.
Our chemical based Stone Removal technology including C.Z. frosting,, with 2 to 3 day turnaround, and 98% payout, is unmatched in the industry; customers are able to capitalize on the value of their Melee more effectively. The increased Sweeps/Polishings capacity gives Hi-Tech PMR the ability to deliver a complete turnaround service within 5 days. As Hi-Tech PMR continues to grow in the market, it continues to reinforce and showcase its commitment to integrity, precision, service, and speed.
Visit Hi-Tech PMR at www.hitechpmr.com or call 1-866-950-PLAT (7528)..
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| LIVE FROM POLYGON |
| I'm interested in bench jewelry |
I'm interested in bench jewelry and am looking into what kind of investment
(time, money, location(s)) it would be to learn the bench. I love the
process of working with the jewelry and I think I'd enjoy doing it quite a
bit, at least as part of what I do. I was wondering how to get into this to
*do it right*.
Where is the best school or where are the best schools? Is it best to find
a jeweler who wants to train from scratch?
What is the process? is it:
- Go to "basic training", 9-11 months at a school.
- Get an apprenticeship working for a jeweler doing basic repairs, stone
setting, polishing, sizing, etc.
- As you get better, try custom designs, more intensive work.
- Experience, experience, experience.
I'd appreciate any feedback on BX or DM.
Read More
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