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But I know you don’t want to eat your vegetables (try commission). As a youngster the kids in our family had to have a ‘thank you helping”. Just a bite to try it. If you didn’t like it you didn’t have to east anything past the first taste. Now I like spinach. Give the sales staff a thank you helping of commissions or bonuses. Cover it up with ketchup! Here’s how to start a healthy diet while increasing sales. Most jewelers have too much old inventory and you know you do as well. Take a large sampling of jewelry that’s over 18 months old, clean them and place them in a special case just for them. Place a pretty sign in the case: “Extreme value case” Give discounts to customer of 25 to 60% off. The older the item, the greater the discount. Give the sales staff 7% of the selling price. Look at it as a deeper discount. You’ve got to make the pie sweet enough to make it worth their while. I’ve seen many jewelers be so cheap, they give 2%. If the staff sells a $500 item, 2% is ten bucks. It costs ten bucks to eat at Subway, with chips and a drink. It’s just not an incentive. At 7% that’s $35 and that’s an incentive. Again, look at the $35 as an added discount. Just do this on old items only if you’re not paying commission now. They’ll look at this as a ‘bonus”, free money. If possible, have the bookkeeper issue separate payroll checks and hand out just these checks at a sales meeting. You’ll find the staff will start showing the extreme values we have for our customers more often. Don’t worry about not selling the new items, they’ll sell. They’re pretty, they always sell, just get out money back out of old inventory. Want to have more fun? Spring the green beans on them at the last minute. Setup the showcases as described, Don’t tell them there’s a commission or bonus. On pay day add up their commissions at 7%. Then at a meeting tell them you’ve been secretly watching them sell and here are some rewards for doing such a good job. “In fact, you’re doing so well, through the end of the year I’m paying you 7% of everything you sell in our extreme value case”. They’ll love eating their vegetables!
Go out and buy TWO flat screen TV’s. One for $600 and another for $300. The $600 one would be a good sized one, the $300 one would work in the kitchen. Put these in your back area for the staff to see. Put a sign on the T.V>’s: Big T.V.: Awarded to the staff member with the highest total sales during the season. Some people don’t look at money the same way they’d look at “Oh wow! A TV!” David Geller Director of profits www.jewelerprofit.com
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